Frequently Asked Questions (FAQ)
1. About Zabeel Industries
Q: What is Zabeel Industries?
A: Zabeel Industries is a leading manufacturer and exporter of high-quality surgical instruments, committed to precision, durability, and innovation.
Q: Where is Zabeel Industries located?
A: Our company is based in Sialkot, Pakistan and we serve clients worldwide.
Q: How long has Zabeel Industries been in business?
A: We have been manufacturing surgical instruments since 2007, providing reliable and high-quality products to healthcare professionals.
2. Orders & Payments
Q: How can I place an order?
A: You can place an order by visiting our website, contacting our sales team, or sending an inquiry via email or phone.
Q: What payment methods do you accept?
A: We accept payments via bank transfer, credit/debit cards, and other agreed-upon payment methods.
Q: Do you offer bulk discounts?
A: Yes, we provide special pricing for bulk orders. Please contact us for a customized quote.
3. Shipping & Delivery
Q: Do you ship internationally?
A: Yes, we ship our products worldwide. Shipping charges and delivery times vary based on location.
Q: How long does shipping take?
A: Delivery times depend on your location and order size. Standard shipping usually takes 7-10 days, while express shipping is available upon request.
Q: Are there any import duties or taxes?
A: Import duties and taxes are the responsibility of the buyer and vary by country. Please check with your local customs office for details.
4. Product Information
Q: What types of surgical instruments do you manufacture?
A: We manufacture a wide range of surgical instruments, including general surgery tools, dental instruments, orthopedic instruments, and more.
Q: Are your products certified?
A: Yes, all our products meet international quality and safety standards, including ISO and CE certifications.
Q: Can I request custom surgical instruments?
A: Yes, we offer custom manufacturing based on client specifications. Contact us for details.
5. Returns & Warranty
Q: What is your return policy?
A: We accept returns for defective or incorrect products within 15 days of delivery. Items must be unused and in original packaging.
Q: Do your products come with a warranty?
A: Yes, our surgical instruments come with a warranty against manufacturing defects. Terms and conditions apply.
Q: How do I request a refund or replacement?
A: Please contact our support team with your order details and issue description, and we will assist you with the return process.
6. Customer Support
Q: How can I contact customer support?
A: You can reach us via:
📧 Email: info@zabeelind.com
📞 Phone: 0092 335 3868 389
🌐 Website: zabeelind.com
Q: What are your customer support hours?
A: Our support team is available 24/7 of a week.
Zabeel Industries is a leading manufacturer and exporter of high-quality surgical instruments, committed to precision, innovation, and global healthcare excellence. With a strong focus on craftsmanship and compliance with international standards, we provide durable and reliable medical tools to hospitals, clinics, and distributors worldwide. Our dedication to advanced manufacturing techniques and customer satisfaction makes us a trusted name in the surgical industry. Whether you need general surgical instruments or specialized medical tools, Zabeel Industries ensures superior quality and performance.
Zabeel Industries ensures complete social media integration to enhance brand visibility and customer engagement. By leveraging platforms like LinkedIn, Facebook, Instagram, Twitter (X), and YouTube, we showcase our high-quality surgical instruments, share industry insights, and connect with global clients. Our strategy includes SEO-optimized profiles, engaging content, targeted ads, and real-time customer interaction to drive leads and strengthen our digital presence. Through consistent posting, automation, and analytics, we maximize reach and build lasting relationships in the healthcare industry.
Zabeel Industries prioritizes data security with end-to-end encryption for messages, ensuring that all communications remain private and protected from unauthorized access. This encryption safeguards sensitive information by allowing only the sender and recipient to read messages, preventing interception by third parties. Whether discussing orders, inquiries, or confidential details, our secure messaging system guarantees trust, confidentiality, and compliance with industry standards for a seamless and secure communication experience.
